The Referral Management Line has temporarily changed to 208-828-7099. Patients are encouraged to use the MHS GENESIS Patient Portal to schedule or change appointments and correspond with their care team.
If you're scheduled for a virtual appointment, please call 208-828-6806 to reach the appointment line and you'll be connected to the provider to complete the appointment.
As of right now, we don't have a timeframe of when the phones will be fixed, but are working with our partners to resolve the matter as soon as possible. 
Thank you for your continued patience and assistance.
Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. >>Learn More

Also, you have until April 30 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Getting Care

Visitor Guidelines

Due to COVID-19, patients entering the facility will be screened at the main entrance, required to wear a face mask, and maintain six feet social distancing protocols. Adult patients should not bring any guests with them to an appointment. Minor children should be accompanied by only one parent.

Calling ahead for Pharmacy prescriptions by calling 208-828-6947 is highly encouraged. This will minimize your wait time at the Pharmacy. The Pharmacy hours of operation are Monday through Friday, 7:30 a.m. - 5:00 p.m..

Beneficiaries who rely on the 366th Medical Treatment Facility for primary care should contact us at 208-828-7900 if they are experiencing symptoms or have specific concerns they believe might be related to COVID-19. Base personnel who are not enrolled to our facility should contact their primary care provider with health-related questions and concerns.

COVID-19 questions can be addressed to the Public Health Office at 208-828-7280.

For the most current updates and news pertaining to our facility, follow us on Facebook.

Contact Us

Hours

Monday, Tuesday, Thursday, & Friday
7:30 a.m. - 4:30 p.m.
Closed for training Wednesday's until 10 a.m.
Don't forget to keep your family's information up to date in DEERS!