Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Pediatric Clinic

We provide scheduled appointments for new medical concerns, long-term medical issues, and preventive medical care for patients, newborn to 18 years. A case manager is available at the military treatment facility. Walk-in appointments are available daily for cold symptoms, sore throats, wart treatments (if previously evaluated by a provider), Depo-Provera birth control injections, and weight checks (when previously ordered by a provider). Walk-in hours for these services are Monday-Friday, 9 – 11 a.m., and 1 – 3:30 p.m. Closed for training the first Wednesday of each month until 10 a.m. 

How to Make an Appointment 

To make an appointment, log onto the MHS GENESIS Patient Portal. Use the patient portal to send a message to your provider or call the Central Appointment Desk at 208-828-7900. 

Contact Us

Phone

208-828-6806

Hours

Monday-Friday
7:30 a.m. - 4:30 p.m.

Closed for training every Wednesday until 10 a.m. 
Don't forget to keep your family's information up to date in DEERS!