366th Medical Group - Mountain Home Air Force Base > Patient Resources

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The Referral Management Line has temporarily changed to 208-828-7099. Patients are encouraged to use the MHS GENESIS Patient Portal to schedule or change appointments and correspond with their care team.
If you're scheduled for a virtual appointment, please call 208-828-6806 to reach the appointment line and you'll be connected to the provider to complete the appointment.
As of right now, we don't have a timeframe of when the phones will be fixed, but are working with our partners to resolve the matter as soon as possible.
Thank you for your continued patience and assistance.
Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. >>Learn More

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Virtual Education Center

The Defense Health Agency’s Virtual Education Center is an online educational platform with more than 50,000 resources covering 60 medical topics, including:

Health and wellness information
Clinic-specific resources
Videos, handouts, and links to additional health resources
Training materials, how-to videos, and step-by-step instructions

The Virtual Education Center puts the power in your hands to research health topics before you talk to your provider.

Get informed. Ask the right questions. Make the best decisions about your health.

How does it work?

You can log in from any mobile device. It’s as easy as 1, 2, 3 …

Go to https://vec.health.mil/ and agree to the terms.
Log in with your Common Access Card or DS Logon. If you don’t already have a DS Logon, you’ll need to set it up.
Explore and learn!

Search topics, create personalized dashboards, and quickly find information sent to you directly from your providers.
* Video * Introducing the Virtual Education Center
Future Patient Health Education Portal Will Be “Source of Truth”
MHS Virtual Education Center Empowers Patients to Improve Outcomes
Virtual Education Center Provides Health Information to Patients