The Referral Management Line has temporarily changed to 208-828-7099. Patients are encouraged to use the MHS GENESIS Patient Portal to schedule or change appointments and correspond with their care team.
If you're scheduled for a virtual appointment, please call 208-828-6806 to reach the appointment line and you'll be connected to the provider to complete the appointment.
As of right now, we don't have a timeframe of when the phones will be fixed, but are working with our partners to resolve the matter as soon as possible. 
Thank you for your continued patience and assistance.
Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. >>Learn More

Also, you have until April 30 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Health Services

Dental

Appointments are for active duty service members only. Dependents of active duty, retirees, and dependents of retirees can be seen for emergencies, but will need to follow up with their civilian provider for dental care. A dental provider is available for after-hours emergencies through the Military Health System’s Nurse Advice Line. 

Dental Options Other Than Military Dental Clinics 

For dental care other than at a military dental clinic, TRICARE offers dental coverage for service members, families, and survivors. Additionally, retired service members, their families and certain survivors may qualify to purchase dental coverage through the Federal Employees Dental and Vision Insurance Program. 

To learn more and see which plan you may use, visit the TRICARE Dental Care website.  

 

Contact Us

Phone

208-828-7900

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.
Closed for training every Wednesday until 10 a.m.

Don't forget to keep your family's information up to date in DEERS!