The Referral Management Line has temporarily changed to 208-828-7099. Patients are encouraged to use the MHS GENESIS Patient Portal to schedule or change appointments and correspond with their care team.
If you're scheduled for a virtual appointment, please call 208-828-6806 to reach the appointment line and you'll be connected to the provider to complete the appointment.
As of right now, we don't have a timeframe of when the phones will be fixed, but are working with our partners to resolve the matter as soon as possible. 
Thank you for your continued patience and assistance.

About Us

Contact Us

Location: 90 Hope Drive, Building 6000, Mountain Home Air Force Base, Idaho 83648-1000

Telephone: 208-828-7900, DSN 728-7217

Patient Advocate

Phone Number: 208-828-7154
Cell Number: 208-590-6970
Email: usaf.mountain-home.366-mdg.list.366-mtf-patient-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer 

Phone Number: 208-828-7155

HIPAA Privacy Officer 

Phone Number: 208-828-7155
Email: usaf.mountain-home.366-mdg.list.366-mtf-hipaa@health.mil

Public Affairs 

Email: dha.ncr.dha-cof-staff.mbx.dhn-continental-pao@health.mil 

Interactive Customer Evaluation (ICE) 

ICE : Mountain Home Air Force Base (disa.mil)


Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!