The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the 366th Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The clinic’s Active Duty,  Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy and laboratory) also remain operational. As always, safe and high-quality health care remain our priority. Please call 208-828-6806 to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

About Us

Contact Us

Location: 90 Hope Drive, Building 6000, Mountain Home Air Force Base, Idaho 83648-1000

Telephone: 208-828-6806, DSN 728-7217

Patient Advocate

Phone Number: 208-828-7154
Cell Number: 208-590-6970
Emailusaf.mountain-home.366-mdg.list.366-mtf-patient-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer 

Phone Number: 208-828-7155

HIPAA Privacy Officer 

Phone Number: 208-828-7155
Email: usaf.mountain-home.366-mdg.list.366-mtf-hipaa@health.mil

Public Affairs 

Email: dha.ncr.dha-cof-staff.mbx.dhn-continental-pao@health.mil 

Interactive Customer Evaluation (ICE) 

ICE : Mountain Home Air Force Base (disa.mil)


Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!