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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What should I do if I have a non-life-threatening health issue?
During duty hours (Monday-Friday, 7:30 a.m. to 4:30 p.m.) contact the Appointment Line at 208-828-7900 to book an appointment or come in during Sick Call or walk-in hours. For after-hours care, call or visit the nearest urgent care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911 immediately.
What should I do if I’m still unsure if I need urgent care?
You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 800-TRICARE (874-2273) or our Appointment Line at 208-828-7900.
Does Mountain Home Air Force Base provide emergency care services?
No.
Does Mountain Home Air Force Base provide urgent care services?
No.

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