The Referral Management Line has temporarily changed to 208-828-7099. Patients are encouraged to use the MHS GENESIS Patient Portal to schedule or change appointments and correspond with their care team.
If you're scheduled for a virtual appointment, please call 208-828-6806 to reach the appointment line and you'll be connected to the provider to complete the appointment.
As of right now, we don't have a timeframe of when the phones will be fixed, but are working with our partners to resolve the matter as soon as possible. 
Thank you for your continued patience and assistance.
Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. >>Learn More

Also, you have until April 30 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Health Services

Family Health

We provide scheduled appointments for new medical concerns, long-term medical issues, and preventive medical care for dependents and retirees. Walk-in appointments are available daily for painful urination in women, cold symptoms, sore throats, pregnancy tests, Depo-Provera birth control injections, and wart treatments (if previously evaluated by a doctor). Walk-in hours for these services are Monday-Friday 9-11:00 a.m. and 1-3:30 p.m. 

How to Make an Appointment 

To make an appointment, log into the MHS GENESIS Patient Portal. Use the patient portal to send a message to your provider or call the Central Appointment Desk at 208-828-7900. 

 

Contact Us

Phone

208-828-7503

Hours

Monday-Friday
7:30 a.m. to 4:30 p.m.

Sick Call

Monday-Friday
7:30-8 a.m.

Monday/Tuesday/Thursday/Friday
1-1:30 p.m.

Closed for training every Wednesday until 10 a.m.
Don't forget to keep your family's information up to date in DEERS!