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366th Medical Group - Mountain Home Air Force Base
366th Medical Group - Mountain Home Air Force Base
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Customer Service
Patient Relations/Advocate
Patient advocates advise and help you with medical and dental benefit concerns within this facility.
Beneficiary Counseling and Assistance Coordinator (BCAC)
BCACs educate and help you with TRICARE-related inquiries.
Debt Collection Assistance Officer (DCAO)
DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report.
Interactive Customer Evaluation (ICE)
ICE is a
web-based tool
that collects your feedback on services at this facility.
Contact Us
Phone/Email
Patient Advocate
208-828-7125
208-590-6970 (cell)
BCAC/DCAO
208-828-7498
Hours
Monday – Friday
7:30 a.m. – 4:30 p.m.
Location
Building 6000, Suite N214
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