The Referral Management Line has temporarily changed to 208-828-7099. Patients are encouraged to use the MHS GENESIS Patient Portal to schedule or change appointments and correspond with their care team.
If you're scheduled for a virtual appointment, please call 208-828-6806 to reach the appointment line and you'll be connected to the provider to complete the appointment.
As of right now, we don't have a timeframe of when the phones will be fixed, but are working with our partners to resolve the matter as soon as possible. 
Thank you for your continued patience and assistance.

 Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver.

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Health Services

Family Advocacy

We help build healthier families and create more resilient and responsive communities. Our programs center upon prevention and outreach, treatment, victim advocacy, and research. We have a new parent support program, which is voluntary for expectant parents and families with children under the age of three. The program includes home visitation services as needed. Family Advocacy Strength-Based Treatment, or FAST, is another voluntary program for couples and families who desire to change destructive patterns of communication. Outreach services are offered through life-skills classes in parenting, relationship enhancement, emotion regulation and resiliency boosting. Treatment services are offered for individuals, couples and families who have experienced maltreatment. Victim advocacy is a program that offers victims of intimate partner violence supportive services 24 hours, 7 days a week.

Contact Us

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 208-828-7580

Don't forget to keep your family's information up to date in DEERS!